Privacy policy

Privacy Policy for Processed Personal Data

Dear customers,

Thank you for your interest in our website and the products and services we offer through it. Your personal space and the protection of your personal data are very important to us. Therefore, with this Privacy Policy, we aim to inform you in detail about how and why we process your personal data.

Who are we?

“PRO STORAGE” Ltd, with ID 205531359, is a company specialized in the sale of sports goods and slippers. “PRO STORAGE” Ltd offers a wide range of women’s, men’s, and children’s goods – Italian slippers and sandals under the DeFonseca brand.

Contact us:

Phone: +359 886 002 062

Email: stefan.sivriev@gmail.com

Address: Varna, P.C. 9000, 65 Ivan Stratsimir Str., floor 4, apartment 11.

Do we process personal data about YOU?

“PRO STORAGE” Ltd processes your personal data for the purpose of fulfilling your inquiries made through the website www.defonseca.bg, including sending inquiries through the form placed on the website, etc.

Why do we need your personal data?

Collecting and processing data necessary for the performance of a contract

We collect and process your personal data if you voluntarily provide it to us, providing personal data for the purpose of placing an inquiry for products and/or services from “PRO STORAGE” Ltd (e.g., through inquiry forms on the website). We use the provided data to:

  • Process your inquiries
  • Perform activities related to fulfilling your inquiries
  • Correspond with you regarding your inquiries
  • Conduct our financial and accounting activities and tax reporting

“PRO STORAGE” Ltd has taken all necessary measures to protect your personal data, which you provide to us voluntarily or to which we have access when providing technical support, assistance, etc. The technical and organizational measures taken are in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals concerning the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

The information we collect and process for these purposes includes data such as:

  • Physical identity: names, address, phone, and email address.
  • Commercial behavior: purchased goods and used services.

Data Processing Deadlines

In accordance with the requirements of tax and accounting legislation and for the purposes of our business activities, the period during which we store and process your data is 10 years, counting from January 1 of the reporting period following the reporting period to which they relate. This is unless there is another basis for extending the processing deadlines, for example, if you have given your explicit consent for us to continue using them beyond this period for the purpose of improving our services or other expressly stated purposes, including marketing.

Providing Data to Third Parties in Connection with Contract Performance

In connection with the execution of your request for a product and/or service from “PRO STORAGE” Ltd, your data may be provided to third parties: our contractors (e.g., courier service companies – Speedy AD; providers of marketing software solutions); software and IT companies maintaining our information systems and databases; legal consultants, lawyers, to the extent that this information is necessary for the performance of their assigned functions.

Collection and Processing of Personal Data When Subscribing

By filling out the provided subscription forms, you may voluntarily give your explicit consent to receive some of our free newsletters and/or advertising and commercial messages about our products, services, and promotional campaigns. In this case, we will use the personal data provided by you to regularly send them to the email address you specified.

The personal data we collect and process for this purpose include:

  • Data for physical identity: names and email address, IP address from which the subscription was made.

We store and process this data for a period of 3 years unless you have given your explicit consent for us to continue using it beyond this period. You may opt out of receiving newsletters, advertising, and commercial messages at any time by using the link provided in the newsletter or by sending a message to the following email address: stefan.sivriev@gmail.com

Processing of Data for Direct Marketing Purposes

We use your personal data for direct marketing purposes only if you have voluntarily given your explicit consent for this. In this case, you will receive up-to-date information about our products, services, and promotional campaigns at the address and/or email address you specified, and/or you will be informed by phone at the phone number you provided. With your explicit consent, you may receive survey inquiries to improve the products and services we offer.

The personal data we process for this purpose include:

  • Data for physical identity: names, address, phone, and email address.
  • Commercial behavior: purchased goods and used services.

We store and process this data for a period of 3 years unless you have given your explicit consent for us to continue using it beyond this period. You may opt out of the use of your data for our direct marketing purposes at any time by sending a message to the following email address: stefan.sivriev@gmail.com

For the purposes of our direct marketing, we provide your personal data to our business partners (e.g., advertising agencies, call centers, courier and postal service companies); software and IT companies maintaining our information systems.

Rights of Data Subjects

You have the right at any time to:

  • Request information from us about the specific types of personal data stored about you, the deadlines set for their storage, and the persons or categories of persons who have access to them.
  • Request correction of the personal data you provided or part of it.
  • Request the deletion (exercise the “right to be forgotten”) of the personal data you provided or part of it.
  • Withdraw your consent for your personal data to be processed for the purposes of direct marketing of the products and services of “PRO STORAGE” Ltd and to be provided to third parties for this purpose.
  • Object to the processing of your personal data or to their provision to third parties.
  • Request the portability of personal data from one administrator to another.
  • Submit a complaint to the Commission for Personal Data Protection.

For this purpose, you need to send a written request to us at the email address: stefan.sivriev@gmail.com

You can find the most up-to-date Privacy Policy on our website: https://www.defonseca.bg/privacy-policy.

Date: 01.12.2023.